The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
I only use the information you provide through Etsy to complete your order, arrange shipping, and answer your messages. Your details are shared only with Etsy and the shipping carrier as needed to deliver your sign. I don't sell or share your information for marketing. If you'd like your details removed from my records, just message me.
Yes — a family name, an established year, or a favorite word. Write exactly what you'd like in the personalization box when you order, and I'll paint it on your sign.
Real slate, hand painted and sealed so it can hang outdoors on a door, porch, or garden wall. Each hangs from a leather cord. Because every one is painted by hand, no two are exactly alike — that's the charm of it.
Every sign is painted when you order it, so please allow three to five days for painting before it ships. Shipping is always free.
Because each sign is painted for you, I don't accept returns or exchanges. But if anything arrives damaged or not as ordered, please message me — I'll make it right.
Every slate ships Priority Mail with tracking, wrapped in bubble wrap and packed in a sturdy box, so it arrives safe and sound. And shipping is always free.